Liveheats platform custom branding survey

Hi Directors, We're exploring ways for organisations to bring more of their own branding and identity to their Liveheats pages - think logos, colours, and a more customised look for your events. Before we build anything, we want to hear directly from organisations like yours: how much this matters to you, and what would actually be useful.

This survey should take about 5 minutes - we appreciate your input.

1. Could you please give us your email:

2. Could you give us your name:

3. How does your organisation currently use Liveheats?

4. How would you rate the importance of your organisation's brand (logo, colors) being reflected on your Liveheats pages today?

5. Right now, does your Liveheats page feel like it represents your organisation, or does it feel more like a generic third-party tool?

6. If you could apply your own branding to your Liveheats pages, which of these would matter most to you? (Rank in order of priority)

Use the up and down arrow keys to change the rank.

Logo more prominently displayed

Custom colours across the page

Custom favicon (browser tab icon)

Custom images / photos on event and org pages

Ability to customize the look of individual events

A custom web address (e.g. yourorg.com instead of liveheats.com/yourorg)

Removing "powered by Liveheats" mentions

None of these matter to us

7. Why does this matter to you? (select all that apply)

Recognition/credibility with sponsors: it needs to look professional to the brands that fund us

Brand consistency: our name and colours should show up everywhere we have a presence

Athlete/member experience: it should feel like "our" event, not a generic platform

Replacing or reducing reliance on our own website

Spectator/parent experience: clarity on whose event this is

Other

8. Who would this improvement matter most to? (Rank in order of priority)

Use the up and down arrow keys to change the rank.

Sponsors/partners

Athletes/competitors

Spectators/parents/family

Our board or leadership of your organisation

The general public / media

Other

9. If you could customise your page's branding yourself (upload a logo, pick colours, set a favicon) through a simple settings panel, would you want to do that yourself, or have someone set it up for you?

I'd want to do it myself

I'd want Liveheats to set it up for us

Either works, depends on how simple it is

Not sure

10. If branded pages were included in your current plan at no extra cost, would you use it?

Yes, definitely

Probably

Not sure

11. Would this be significant enough that you'd consider it when choosing to renew or upgrade your Liveheats plan - even if it cost extra?

Yes, I'd pay for the right version of this

Maybe, depends on price

No, I wouldn't pay extra for this

12. Would having this change how likely you are to recommend Liveheats to another organisation, or to expand how you use it (e.g. more events, more Liveheats features)?

Yes, significantly

Somewhat

No real change

Anything else you'd want us to know about how your organisation thinks about its brand presence on Liveheats? (Feel free to let us know any ideas we've not mentioned yet)

Would you be happy to participate in a follow up research call with the Liveheats product team?

Yes